How Public Transparency Impacts Citizen Engagement
When local governments take steps to improve public transparency, they are also setting the groundwork for stronger citizen engagement. Of course, personal interaction between local government workers and citizens has always been an effective method of developing and growing positive relationships. However, advancements in technology have moved a lot of those interactions online, which offers a number of additional benefits in terms of citizen engagement.
Now, engagement can be measured by how citizens are interacting with the resources and information that municipalities provide online. When it is clear that a local government organization is working hard to be as transparent with the community as possible, such as consistently posting announcements and resources online, citizen engagement increases as a result. Municipalities can expect to see more citizens contributing to local government discussions and participating in government-run activities simply because they feel that their local government is accessible, approachable and transparent.
Leveraging a Board Portal for Better Public Transparency
Making data and information more available to the public is a core responsibility of local government organizations. If municipalities don’t invest in the right tools that help facilitate this process, they are not truly investing in public transparency. In the highly digital world of today, practicing transparency means giving the public digital access to information. With the right technology on their side, local governments can make public transparency achievable, scalable and cost-effective while enabling easy digital access to local government data for smaller towns, large cities and everything in between.
A board portal enables local governments to run leaner by making more efficient use of their time and resources, digitizing records and automating tedious, manual processes that bar local government workers from fulfilling their other responsibilities. Things like digital records and advanced search tools online significantly decrease the volume of public requests and give citizens the sense that their local government puts them first.