This year’s shift to online meetings has led to one interesting and unexpected outcome: the opportunity to involve underrepresented audiences. By removing the requirement for participants—particularly those with mobility-related conditions—to attend meetings in person, the doors have metaphorically opened for all.
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Citizen engagement software is capable of reaching all citizens, so inclusivity with the entire community is possible.
Government decision-making and involving the public gives citizens an opportunity to participate in decisions that affect their lives.
For local governments that are interested in building a better citizen experience, technology offers a great way to create a civic-minded strategy.
Today’s citizens are more likely to look for information about government services online than to pick up the phone and make a call.